I have been a Gro Lawn customer for a while now. There is a lot I like about Gro Lawn but, oddly one of the biggest things I appreciate is that anytime I call , Melody (or maybe Melanie), has almost always been the one who answers my call. In today's times the fact that she is still with this company for as long as I have been with this company (4-5 years I think) tells me they must be an ok company to work for. She is also pleasant, is good about giving me the information I need and gets things scheduled promptly. I have been very happy with their service and pricing, too.